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Many guidebooks express that tipping is not customary or expected in Peru. We have a different approach. Though it may not be expected, tips are a special way of showing ones appreciation. We strongly encourage tipping, and feel that it is a wonderful way to support the culture and economy. Though tipping amounts vary 15% – 20% is a general rule of thumb. At Pisac Inn you can leave a tip for housekeeping in the room, and we encourage our hotel and restaurant guests to leave tips for the rest of the staff in the jar at reception that is divided equally among them. Please tip your driver and guides directly, and if you have a treatment at the spa, please leave tips at spa.

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We offer a discount for South American Explores Club members. Look for seasonal specials and promotion.

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Puede hacer una reserva en cualquier momento; generalmente, cuanto antes mejor. Quienes vienen de visita durante la temporada alta (junio a agosto) deben reservar con anticipación (4 meses o más); fuera de este periodo de alta demanda los visitantes pueden hacer reservas de último minuto.

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Peru is five hours behind GMT (same as EST), and daylight-savings time it not observed, so during these months (April-October), Peru is on CST.

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Peru uses 220 volt, 60 cycle electricity. Travelers will require a voltage converter for 110 volt devices. Plugs are typically the 2 pronged flat type found in the US, though some facilities have been noted to use the 2 rounded prongs instead. Pisac Inn has flat and rounded prong outlets.

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It is best to have local currency; however, most restaurants, hotels and other service providers readily accept US dollars as long as they don’t have any rips. They will generally give you change in local currency. The local currency is the Peruvian Soles (PEN). It is better to use local currency in markets, as you will have smaller denominations to purchase and tip with and don’t need to worry about your currency looking pristine (ripped Soles are common and readily accepted).

See the Currency Converter for exchange rates http://www.xe.com/currencyconverter/convert/?Amount=1&From=USD&To=PEN.

There are no banks in Pisac, they are in Cusco, mainly on the main street (Avenida del Sol). It is best to change money at official money exchanges “casa de cambio” rather than on the street, or the bank for a better exchange rate. There are many places to change your money (dollars) into soles in Pisac. In Cusco you will get a slightly better exchange rate, and there are seval options near the main plaza. Please note that dollars need to be in perfect condition to be accepted; ripped or worn bills will not be exchanged, and if accepted, it will be for a much lower exchange rate. You can also change Euros or English pounds although sometimes the rates are not very good. Traveller’s checks are more difficult to exchange, and not recommendable.

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Most travelers bring US cash with them and withdraw from ATMs as they need it along they way. ATMs are readily available in the larger towns and cities. Pisac has several ATM machines where travelers can withdraw US dollars or local currency at fair exchange rates. Make sure you have your PIN number, as dealing with these issues in Cusco is time consuming. Sometimes the signal in Pisac goes down and the ATM’s don’t work. Traveler’s checks are fine, but they can be more difficult to exchange and you will usually receive a poorer rate or be charged an additional fee. Credit cards are accepted in most restaurants, hotels and stores, and sometimes in smaller establishments they may charge an additional percentage (3 – 6%). Although it is helpful to bring a credit card along for emergencies, don’t count on using it for most purchases. You may want to inform your bank and credit card company that you will be travelling to Peru.

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Check with your cell phone provider. Each company is different and they can give you the most up-to-date information.

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A valid passport is required to enter and depart Peru. Make sure your passport is valid for at least 6 months. Passport holders from USA, Canada, South America, EU countries, and Mexico do not need a visa, but it is your responsibility to consult the Peruvian Embassy in your country for up to date information on visas required for Peru. Entry requirements change with surprising frequency. You will receive a tourist card (Tarjeta Andina de Migración TAM, or Andean Migration Card) from Peruvian Immigration upon arrival to Peru stating the length of approved stay. Keep the tourist card with you as it exonerates you from paying the 18% tax in hotels in Peru and you will need to show it upon leaving the country.

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We highly recommend travel insurance that covers theft, loss, accidents, illness, delays, cancellation, medical expenses, evacuation, and baggage. World Nomads is a great company.

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Internet is readily available in most parts of Peru. Pisac Inn offers free Wi-Fi for hotel guests. There are also several Internet cafes in Pisac. There are calling centers in all areas of Peru. Pisac Inn does not have phone service in the rooms, but you can purchase a calling card to use at our reception, or you can use one of the several calling centers in Pisac.

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There are electric heaters in the rooms. Pisac is considerably warmer than Cusco, and due to the thick adobe walls and small rooms heat is retained. Pisac inn has down comforters, and extra blankets or hot water bottles are available upon request. It is good to bring warm lightweight layers, as the common areas of the hotel are not heated, and can be very cold especially in the months of June, July and August. We do have a fireplace in the main dining area and a heater for the inside patio area.

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Peru has a stable government and tourism has boomed in recent years. With the added tourist dollars, the government has made a concerted effort to keep travelers and their valuables safe. There have been no terrorist attacks in Peruvian tourist areas in over a decade. Travelers should take the same common-sense precautions that they would in any major city such as not going into unfamiliar areas alone, especially at night. Pisac is very safe. Petty theft is common in cities especially in busy tourist areas such as airports, markets, and other tourist sites so be aware of your valuables and don’t leave them unattended. Monetary scams also sprout up occasionally so beware of any offers that sound too good to be true. Check out the US State Department travel advisories for the latest information at: https://travel.state.gov/content/travel/en.html

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The climate varies dramatically depending upon whether you are in the Andes, on the coast or in the rainforest. In the high elevation Andes layers are key as the temperature shifts radically, and it gets VERY COLD the minute the sun goes down or clouds roll in. Comfort is the rule and fancy clothes are not necessary. Just about anything you forget is now available in Peru, so no worries!

Travelers can visit Peru any time of the year. Dry season runs from May to November and this is typically the time that is most recommended. However, this is also the cooler time of year, with nighttime temperatures dropping to below freezing. The high season is June, July and August and are the most popular months to visit so you will encounter much larger crowds during these months. The wet season is from December to April, and you can expect showers three to four afternoons a week. For travelers that don’t mind rain and muddy trails, this time of year offers smaller crowds and greener hillsides, with wildflowers and orchids often in bloom. The shoulder seasons, April to June or September to November can often provide the best of both worlds. They typically have fewer crowds and warmer temperatures than the height of the dry season, but still tend to have relatively little rain.

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Travelers can visit Peru any time of the year. Dry season runs from May to November and this is typically the time that is most recommended. However, this is also the cooler time of year. Nighttime temperatures can drop to below freezing at the height of the dry season. June, July and August are the most popular months to visit so you will tend to encounter much larger crowds during these months. In the wet season (December to April), you can expect showers three to four afternoons a week. For travelers that don’t mind rain and muddy trails, this time of year offers smaller crowds and greener hillsides, with wildflowers and orchids often in bloom. The shoulder seasons, April to June or September to November can often provide the best of both worlds. They typically have fewer crowds and warmer temperatures than the height of the dry season, but still tend to have relatively little rain.

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All ages are suitable for traveling conditions in Peru. You can easily make choices that work for your needs. If you prefer hiking, there are plenty of options, and if you prefer easy driving explorations, that is easy to arrange as well.

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Absolutely!! It is safe and easy to manage on your own. Peruvians are very warm and friendly.

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Helpful Hints for Unucha Spa

Scheduling Spa Services

Please make reservations at Pisac Inn in person, by phone or by email.

• We recommend scheduling spa services in advance to ensure desired times and treatments. We accommodate last minute reservations when possible with a minimum two-hour notice required, and four hours for jacuzzi.
• Reservations for spa services must be guaranteed by payment in full at Pisac Inn at time of making reservation.
• Special requests will be attended with prior arrangements when possible, and may require additional fees.
• Please arrive 10 minutes prior to your scheduled appointment to allow time for check-in, and to shower before your treatment. Please remember, we open the door ten minutes before each appointment, so if you arrive more than ten-minutes early we will be attending another guest, or preparing for your treatment.
• Late arrivals will result in a shortened spa experience, as your treatment will conclude at the scheduled time to respect following reservations.

Hours
10 am – 5 pm Monday – Friday
Special exceptions are possible with prior arrangement and extra cost

• Unucha Spa does not attend on certain holidays and special Andean celebrations.
• We attend strictly on a reservation basis, and only open when we have a reservation; no one is at Unucha Spa to attend unless an appointment has been made at Pisac Inn.

Cancellations & Changes
There will be a 30% charge for cancellations or changes; no shows 100% charge.

• Please understand that each treatment requires several hours of preparation from collecting the plants, to heating the water, and getting the space ready.

Gratuities

Gratuities are not included in the price of treatments and are gratefully received to acknowledge good service. The typical range is 15-20% of the price of the treatment(s) and may be made in cash at Unucha Spa.

What to bring

All guests will receive a robe, towel, and bath amenities to use during your stay, and a complimentary detox herbal tea.

• Please bring drinking water, bathing suit for herbal bath, sauna and jacuzzi (not required), and something warm to wear for after the treatment. Please do not bring valuables.

Disclaimer
Hot water and sudden temperature changes can be stressful to your body. If you are pregnant or have chronic health problems, please consult your healthcare professional before your visit. The
consumption of alcoholic beverages may impair judgment and/or cause loss of consciousness and is strongly discouraged. Natural herbal water may discolor some jewelry and stain some fabrics. Unucha Spa will not be held responsible for injuries or loss of personal belongings.

 

How to find Unucha Spa

Unucha Spa is located five minutes from Pisac in the small town of Taray.

• It is a twenty-minute walk from Pisac, a five-minute motor taxi drive, or a three-minute taxi drive.
• Pisac Inn can assist making transportation arrangements; cost not included.
• It is a red door in the rock wall on the main plaza at the motor taxi drop off; there is no sign and no bell.
• The door will be opened ten minutes before your scheduled appointment; Unucha Spa only opens and attends on a reservation basis, which means there is no one available to attend if a reservation has not been made.

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What makes Unucha Spa unique?

Here are few things we have thought of to help you better understand our distinct spa concept, and how to be prepared.

Unucha Spa is exclusive
Unucha offers a personalized and intimate space for each reservation. Reservations do not overlap, ensuring that each guest has exclusive use of the space. This affords privacy and security for each treatment offered at Unucha Spa.
We ask that you not bring guests that are not receiving a treatment, and remind you that once your treatment is over, we need to prepare the space for the next reservation, and in this way ensure that each guest receives the same exclusive, private experience./em>

 

Unucha Spa is natural
Unucha is an outdoor open-air spa, with spectacular views in a natural setting, providing a gentle space that allows one to connect to oneself and to nature. We use organic massage oil, and prepare each treatment with plants locally and sustainably harvested in the moment.
Please note that only the massage room and sauna are fully enclosed; we recommend bringing warm clothes fro after treatments.

 

Unucha Spa is enchanting
Unucha Spa is small and charming, providing a quality experience. Please understand that our facility can only accommodate a few reservations per day. We highly recommend making a reservation far in advance to assure that you are able to get a reservation. Oftentimes we are fully booked.
Part of the charm of being in a small town in the Andes comes with several factors that may prevent us from being able to take a reservation, and sometimes we may even have to cancel a reservation in the event of loss of electricity, problems with water systems, and any numbers of unforeseen events. We thank you for your understanding. We will always reimburse your money if we are unable to attend a confirmed reservation.

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